Contact Us

Thank you for coming to Cool Newage.

Please let us know how we can improve, so we can make your shopping experience as easy as possible. 

Send us a message and include the words MAILING LIST in your email and you will be the first to know about the new products coming from Cool Newage.

 

Thank you again from Cool Newage.

151-153 Hester St
New York, NY, 10013
United States

The goal for us is to build something great, While helping others do the same. Its Cool to demand more out of life there is nothing wrong with it.

Shipping Info

 

 

Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday

Carriers

We use the following carriers to deliver our orders:

USPS
UPS

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.